A resident's family member wants you to arrange your care assignment so you care for their relative. What is the best response?

The best response is to ask the charge nurse if the care assignment can be rearranged. This approach demonstrates professionalism and adherence to proper protocols within the healthcare setting. As a certified nursing assistant (CNA), you should never independently modify patient assignments without authorization. It is essential to communicate any requests or concerns through the appropriate channels, ensuring that all care decisions align with facility policies and consider the best interests of the resident.

By seeking the charge nurse's guidance, you ensure that any changes to care assignments are made based on patient needs, staff availability, and the overall workflow. This response also exemplifies respect for team dynamics and recognizes the importance of collaboration within the healthcare team. Additionally, it maintains clear boundaries with family members and reinforces the caregiver's role within the established care framework.