What is a key responsibility of CNAs in patient communication?

Conveying information in an understandable and supportive way is a key responsibility of CNAs in patient communication because it ensures that patients fully comprehend their health status and care plans. Effective communication fosters trust and enhances patient engagement, which is crucial for following treatment protocols and improving health outcomes. By using simple language and demonstrating empathy, CNAs can break down complex medical concepts into digestible information, allowing patients to feel more comfortable and involved in their own care. This supportive approach not only strengthens the caregiver-patient relationship but also empowers patients to ask questions and express concerns, contributing to a more holistic approach to healthcare.