What should a CNA do if they are unsure how to perform a task?

When a CNA is unsure how to perform a task, asking for guidance or clarification from a licensed nurse or supervisor is the appropriate action to take. This ensures that the CNA is following proper protocols and performing tasks according to the standards of care required in a healthcare setting. Licensed nurses and supervisors have the training and experience to provide the necessary information and support, promoting safe practices and patient well-being.

Seeking clarification also demonstrates professional behavior and a commitment to providing quality care. It prevents mistakes that could arise from misunderstanding or misapplying procedures, thereby protecting both the CNA and the residents they care for.

In situations where a CNA may refuse to perform a task, it could indicate a lack of compliance with expected roles or responsibilities rather than a proactive approach to learning and ensuring safety. Attempting to perform a task without assistance when unsure can lead to errors, potentially jeopardizing patient safety and care quality. Consulting a peer for advice might not always provide the correct information, especially if the peer is also inexperienced.